Legal Agreement: Membership Cancellation Policy

One-Time Office Reservation Cancellation Policy

This cancellation policy applies to all private office, conference room, workshop, and meeting space reservations. All cancellation requests must be submitted by email for documentation purposes.

This policy applies only to reservations completed directly through the Proximity portal. Reservations made through third-party platforms, including but not limited to Peerspace and LiquidSpace, are subject to the cancellation and refund policies of those respective platforms.

Any eligible refunds will be issued less applicable transaction and processing fees.

Cancellation Terms

• Cancellation submitted at least 48 hours before the reservation start time:
  100% refundable.
• Cancellation submitted between 24 and 48 hours before the reservation start time:
  50% refundable.
• Cancellation submitted within 24 hours of the reservation start time:
  Non-refundable.

* Self-cancellation through the portal does not automatically generate credits or refunds. Cancellation submissions serve only as notice to the space manager of the guest’s intent to cancel the reservation. All refund and credit requests remain subject to review and approval under Task Up policies.

Day Pass Bundle Cancellation & Refund Policy

All Day Pass Bundle purchases are subject to Task Up cancellation and refund policies.

The 6-Day Pass Bundle is offered at a discounted rate of $150, compared to the standard single-day pass rate of $30 per pass. In the event of a partial refund request, all used passes will be recalculated at the standard day pass rate of $30 per used pass. Any eligible refund will then be prorated based on the remaining unused balance after adjustment.

Example:
If 2 passes have been used, the used value will be recalculated as $60 (2 × $30), resulting in an eligible remaining refund balance of $90.

Monthly Membership Cancellation Policy

All active monthly members are required to submit a written cancellation notice at least 30 days prior to their membership end date.

All cancellation requests must be submitted by email to Info@Task-Up.com. Cancellation requests are not considered finalized until acknowledged and approved by the Task Up team.

Any eligible refunds will be issued less applicable transaction and processing fees.

Virtual Office Membership Pause Policy

All active virtual office members are required to submit a written pause request at least 30 days prior to the requested pause date.

All pause requests must be submitted by email to Info@Task-Up.com.

Paused accounts will continue to be billed a $10/month portal maintenance fee for each month the account remains paused.

The pause option is available to month-to-month members only.

We ask all guests and members to be considerate with reservations and cancellations, as cancelled bookings may impact availability for other guests.

Thank you.